Support

Support

Get help with your TrackHalal engagement, dossier questions, or technical issues.

Contact

General inquiries: hello@trackhalal.app

Urgent deadline issues: Contact Ahmad directly (provided during your handoff call).

Common Topics
Response Times

We respond within 24 hours on business days. For BPJPH correction window emergencies (5-day deadline), we prioritize and respond within 4 hours.